Website Terms Of Use

Heal Before Work Psychology & Consulting, Inc.

Effective Date: May 1, 2025

Last Updated: October 26, 2026

These Website Terms of Use (“Terms”) govern your access to and use of the website operated by Heal Before Work Psychology & Consulting, Inc. (“Heal Before Work,” “HBW,” “we,” “us,” or “our”), including healbeforework.com.

By accessing or using this website, you agree to these Terms.

If you do not agree with these Terms, please discontinue use of the website.

This Privacy Policy applies primarily to information collected through our public website. It is separate from our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (“HIPAA”) and other policies governing protected health information created or maintained in connection with clinical services.

1. Website Purpose

The Heal Before Work website provides general information about our practice, clinicians, services, educational materials, resources, and ways to contact our office.

Information appearing on this website is intended for general informational and educational purposes unless expressly stated otherwise.

2. Website Information Is Not Mental Health Treatment

Viewing this website, reading an article, downloading a resource, completing a general inquiry, or communicating through a public website form does not constitute psychotherapy, psychological treatment, assessment, diagnosis, or other professional healthcare services.

Website content should not be used as a substitute for individualized evaluation, diagnosis, treatment, or advice from a qualified healthcare professional.

3. No Psychologist-Client Relationship Created by Website Use

Use of this website does not by itself establish a psychologist-client, therapist-client, doctor-patient, or other professional treatment relationship with Heal Before Work or any of its clinicians.

A professional treatment relationship is established only after applicable intake, eligibility, consent, scheduling, and clinical procedures have been completed and Heal Before Work has affirmatively accepted the individual for services.

Submitting an inquiry, requesting an appointment, completing an online form, or receiving a response from administrative staff does not guarantee acceptance for treatment.

4. No Guarantee of Services

Heal Before Work reserves the right to determine whether its services are clinically and operationally appropriate for a prospective client.

Submitting information through the website does not guarantee:

  • An appointment
  • Acceptance into treatment
  • A particular clinician
  • Insurance coverage
  • A specific diagnosis
  • Leave-of-absence certification
  • Disability certification
  • Workplace accommodations
  • Return-to-work restrictions
  • Medication
  • Any particular clinical outcome

Clinical recommendations and documentation are based on individualized professional assessment and clinical judgment.

5. Mental Health Leave, Disability, and Employment Documentation

Information on this website concerning mental health leave, disability, FMLA, CFRA, California State Disability Insurance, workplace accommodations, return-to-work documentation, or similar matters is provided for general informational purposes.

Eligibility for leave, disability benefits, employment protections, workplace accommodations, insurance benefits, or approval by an employer, government agency, insurer, or third-party administrator is not guaranteed.

Heal Before Work does not control the decisions of employers, insurance companies, government agencies, leave administrators, disability carriers, or other third parties.

Clinical documentation is completed based on the clinician’s professional judgment and information supported by the clinical record.

6. No Legal Advice

Information concerning employment leave, disability programs, workplace accommodations, insurance, or other legal or administrative topics does not constitute legal advice.

Heal Before Work is not acting as a law firm and does not provide legal representation through this website.

Individuals with questions regarding legal rights or obligations should consult an appropriately qualified attorney.

7. Emergencies and Crisis Situations

This website is not monitored continuously and should not be used for emergency or crisis communication.

If you believe that you or another person is experiencing an immediate medical or psychiatric emergency:

  • Call 911
  • Go to the nearest emergency department
  • Call or text the 988 Suicide & Crisis Lifeline at 988

Do not rely on website forms, email, voicemail, or routine electronic messaging for emergency assistance.

8. Telehealth Services

Heal Before Work may provide psychotherapy and other services through telehealth when clinically appropriate and permitted by applicable law.

Telehealth services are subject to separate informed-consent procedures, clinical policies, licensure requirements, technology requirements, and other applicable terms.

Information on this website should not be interpreted as an offer to provide professional services in a jurisdiction where a Heal Before Work clinician is not legally authorized to practice.

Heal Before Work clinicians provide telehealth services only to individuals who are physically located, at the time of each session, in a state or other jurisdiction where the clinician is licensed or otherwise legally authorized to practice.

9. Educational Materials and Featured Resources

Heal Before Work may periodically provide:

  • Articles
  • Blog posts
  • Educational materials
  • Recommended books
  • Videos or podcasts
  • Community resources
  • Nonprofit resources
  • Links to outside organizations
  • Other information through our Featured Resources or similar sections

These materials are provided for education and convenience.

The inclusion of a book, organization, website, product, author, nonprofit, podcast, or other external resource does not necessarily constitute endorsement of every statement, position, service, or practice associated with that resource.

Users should independently determine whether a resource is appropriate for their circumstances

10. Third-Party Links

This website may include links to websites or services operated by third parties.

Heal Before Work does not control and is not responsible for the content, availability, security, privacy practices, accuracy, or practices of independent third-party websites.

Accessing third-party websites is at the user’s discretion.

11. Insurance Information

Any insurance information presented on the website is subject to change.

Participation with an insurance plan does not guarantee that a particular service will be covered or that the client will have no financial responsibility.

Clients are responsible for understanding their individual insurance benefits, including deductibles, copayments, coinsurance, authorization requirements, exclusions, and other coverage limitations.

12. Accuracy of Website Information

Heal Before Work makes reasonable efforts to provide accurate and current information.

However, healthcare practices, clinician availability, insurance participation, fees, laws, regulations, external resources, and service offerings may change.

We do not guarantee that all website content will be complete, current, or error-free at all times.

If information on the website conflicts with a signed clinical agreement, practice policy, informed-consent document, insurance contract, or applicable law, the applicable controlling document or law will govern.

13. Intellectual Property

Unless otherwise indicated, website content owned by Heal Before Work, including text, original graphics, logos, branding, educational materials, downloads, page designs, and other original content, is protected by applicable intellectual-property laws.

Users may view website materials for personal, noncommercial use.

Website content may not be copied, reproduced, republished, sold, modified, distributed, or commercially exploited without prior written permission from Heal Before Work, except as permitted by law.

Third-party trademarks, book titles, logos, materials, and resources remain the property of their respective owners.

14. Acceptable Website Use

Users agree not to:

  • Interfere with website operation or security
  • Attempt unauthorized access to website systems
  • Introduce malicious software or code
  • Harvest information from the website through unauthorized automated means Impersonate another person
  • Submit fraudulent or intentionally misleading information
  • Use the website for unlawful purposes
  • Violate the intellectual-property or privacy rights of others

15. Privacy

Use of this website is also subject to the Heal Before Work Website Privacy Policy.

Information created or maintained in connection with clinical services may also be governed by Heal Before Work’s Notice of Privacy Practices and applicable healthcare privacy laws.

16. Accessibility

Heal Before Work is committed to improving access to its website and services for individuals with disabilities.

If you experience difficulty using the website or accessing particular content, please contact:

Email: support@healbeforework.com
Telephone: 510-804-2137

Please identify the page, information, or functionality you were attempting to access and the difficulty you experienced.

We will make reasonable efforts to assist with access to the information or service.

17. No Warranty

To the extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.

Heal Before Work does not make warranties regarding uninterrupted website availability, the absence of technical errors, or the suitability of general website information for any individual’s particular circumstances.

Nothing in this section limits any rights that cannot lawfully be waived.

18. Limitation of Liability

To the extent permitted by applicable law, Heal Before Work Psychology & Consulting, Inc., its officers, employees, clinicians, contractors, and agents will not be liable for damages resulting solely from reliance on general informational website content or from the use or inability to use the website.

This limitation does not apply where liability cannot legally be limited or excluded.

19. Indemnification

To the extent permitted by applicable law, users agree to indemnify Heal Before Work against third-party claims arising from the user’s unlawful use of the website or violation of Section 14 of these Terms, and against losses resulting from those claims.

20. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where federal law or another applicable law controls.

Any dispute arising out of these Terms or the use of the website will be resolved in the state courts located in Contra Costa County, California, or in the United States District Court for the Northern District of California.

21. Changes to These Terms

Heal Before Work may revise these Terms periodically.

The updated version will be posted on the website with a revised “Last Updated” date.

Continued use of the website after changes become effective means you agree to the revised Terms, to the extent permitted by applicable law.

22. General

If any part of these Terms is found unenforceable, the rest of these Terms remains in effect. Heal Before Work may suspend or end access to the website for anyone who violates Section 14. These Terms, together with the Privacy Policy they incorporate, are the entire agreement about use of the website, and they do not replace any clinical agreement or consent form signed with Heal Before Work.

23. Contact Information

Questions regarding these Website Terms of Use may be directed to:

Heal Before Work Psychology & Consulting, Inc.
1990 N. California Blvd., 8th Floor, Walnut Creek, CA 94596
support@healbeforework.com (email)
510-439-5706 (fax)